In the AIT TechnologyExperience Lab, analyses areperformed using data glasses,among other things.
The AIT Technology Experience Lab is a flexible space for experimentation thatopens up new possibilities in the innovation process for new products andservices of industrial companies or service providers.
Experience Oriented Thinking
Future Interface Paradigms
The AIT Technology Experience Lab providesstate-of-the-art frameworks for conductingfocus groups, workshops, usability studies, userexperience (UX) studies, and quality ofexperience (QoE) studies
Variable experimental settings for thesimulation of interaction situations
Mobile Lab infrastructure for use in differentcontexts
Development of prototypes for advancedinteraction designs and future concepts
In the national pilot project „MMAssist 2 – assis-tance systems in industrial production in the con-text of human-machine cooperation“, the focus ison the development of technologies which assistpeople in production in a sensible manner. As partof a consortium coordinated by PROFACTOR, theAIT is researching modular units with specific as-sistance functions, which are provided to otherpartners beyond the respective use case. Assistan-ce systems take over monotonous and stressfulwork and help to cope with the ever-increasing va-riety of variants.
The aim of the study EVAALuation is the develop-ment of an indicator set for measuring effects andefficiency increases through the use of AAL soluti-ons. This is intended to address efficiency and pro-of of efficacy in various dimensions (subjective, in-stitutional, social). The basis for the best possibleoperational applicability is to be created throughclose interaction with relevant stakeholder groups.
The success factors of a product also result from the positive experi-ence or successful interaction between humans and technology. Hap-tics, gestures, language, eye movements – people consciously andabove all unconsciously reveal very much about their feelings. Theseare ultimately the decisive parameters for whether innovation „works“or not. That is why the spring of 2016 saw the opening of the AIT Tech-nology Experience Lab, a flexible „experimental space“ at the interfacebetween humans and machines. The AIT Center for Technology Experi-ence conducts research into the acceptance of technology: Usabilityand experience studies, standardized quality of experience setups, ac-ceptance studies, context and experience simulations, and much moreare conducted here under the controlled conditions of a laboratory.Psychologists, social scientists, designers and technicians already ac-company companies in the concept phase of the innovation processand are setting up research environments from which innovations canemerge. AIT Technology Experience allows an interpretation of the in-teractions between humans and technology.
STUDY SITUATIONS AND PROTOTYPING PROCESSES
In technology experience research, a practical approach is comple-mented with qualitative and quantitative research: Traditional, but alsochallenging special study situations and prototyping processes arecombined with in-depth interviews, focus groups or participatory meth-ods. The question and goal of observation is not only how people dealwith technology, but also which emotions (an essential parameter ofthe user experience) arise from it and why they arise. With the specialcombination of the practical approach and the scientifically founded ac-ceptance, user experience and quality of experience research, the AITCenter for Technology Experience offers a unique accompaniment ofproduct innovations from conception to market launch. The aim is tooptimally integrate future technologies into the contextual circum-stances and provide them with an appropriate maturity level of userexperience from the outset.
WIDE RANGE OF TECHNOLOGY EXPERIENCE
Capturing experience research involves the development and exploita-tion of specific situation-dependent methods and tools. This serves toanalyze and evaluate new approaches in the respective context. In expe-rience measurement, the AIT offers a comprehensive framework con-sisting of multi-level and multi-factorial approaches for measuring ex-perience – as an essential quality characteristic in different situationsand in connection with various technological constraints.
Experience-oriented thinking in turn responds to the demand for scien-tific foresight, modelling and the conducting of appropriate experimentswith regard to possible products and services with a focus on the users‘perspective, taking into account the strategic dimensions of user-cen-tered design, experience-centered design, service design and designthinking. Through the use of future interface paradigms, AIT examinesand exploits future interaction paradigms and building blocks of futureinteraction. Digitization is thus made tangible through the developmentof innovative interface prototypes which serve as a basis for researchand experiments, or which can later be commercially exploited.
Prof. Dr. Manfred Tscheligi, Head of Center forTechnology Experience: „„Whether innovationworks depends on a multitude of complexrequirements that allow overcoming the hurdlesbetween humans and machines.“